FAQ

Dear Valued Customers, the following questions are frequently asked by our customers, we put them as following, if you still have any questions haven’t been answered following, Please do not hesitate to contact us to get your quick answer.

1. What are your office hours?
You can reach us from 9:00 A. M. to 6:00 P. M. GTM+8, Monday to Friday, including weekends.
Phone: 0086-021-6687 0239-815
Fax: 0086-21-66019679

2.What is the Cylinder Capacity you can Provide ?
Aluminum Cylinder : from 0.5L to 50L
Steel Cylinder : from 2L to 80L

3.What is the Cylinder PRESSURE do you have ?
WP TP
150Bar-250bar
200bar-300bar
230bar-345bar
300bar-450bar

4.What Standard /Certification does your company have ?
ISO9809-1/-3 with T-PED CE Certification ,TUV
ISO7866
ISO3807
GB5099 (China)
DOT3AA /3AL(USA)
TC (Canada)
EAC (Russia)

5.How soon can I get a price quote?
Once we know the Specification (Including Cylinder Capacity / Working Pressure /Valve and Quantity ...... ),we can provide you with one competitive price quote within 1 hours.

6.Can I get a sample?
Yes,usually ,the samples can be free for you. But you need to offer one courier account NO. to afford the fee for samples shipping. The samples’ sending usually takes 3-5days.

7.Can my order produced by my brand?
Yes, We can paint /Engrave your company name or Logo on cylinder neck or cylinder body , and the cost is free .

8.What’s your delivery time?
Empty Cylinder : 20days
Cylinder Filled with Gas : 45days
Storage Tank /Tank Container : 50day

9.Is there a minimum order requirement?
NO MOQ request .

10.Do you sell gas ?
Yes, we also supply Industry Gases Including :
Oxygen / Argon / CO2/Nitrogen / Helium /Hydrogen/N2O/Acetylene ....,
Gas Purity can be : 99.9%,99.99% , 99.999%

11. Do you manufacturer any related products which are used in gas field ?
YES , We also manufacturer Valves /Cap& Regulator /Dewar Tank/Liquid Storage Tank /Tank Container ..........etc .

12. How do I know I can trust you to make the order from you?
SEFIC is established in 2006, We have 10 years Experience in Gas Cylinder Field what’s more .As a member of the Alibaba’s Golden Trusted Supplier and the Made-in-China’s audited manufacturer, we have more huge customers in more than 80 different countries of this world. Our cylinder is of top quality , we have strict production line and production system , And have gained the good reputations from our clients based on top quality and best service .

13. What are your terms of delivery?
We accept FOB, CIF, CFT, PAYPAL… etc. You can choose the one which is the most convenient or cost effective for you.

14.Can I visit your factory?
YES , when you confirmed your visitation schedule ,Please let we know,We can pick up you at Airport .

15. How can I be your sole agent in our country?
Welcome you to become our sole agent firstly. According to different countries’ demand, if your yearly purchase quantity from us can reach 300000 to 50000units, you could be our sole agent in your country. If you wanna know exact quantity requirement for each country, pls feel free to contact us at any time.

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